Telephone Etiquette

In today’s fast-paced business environment, understanding the art of telephone communication is essential. "Telephone Etiquette" is an online course designed to equip professionals with the skills and knowledge needed to handle workplace phone calls with poise and professionalism. Whether you're answering calls, transferring clients, or taking messages, this course provides practical tips and strategies to ensure every interaction is courteous and effective. Learn how to make a positive impression over the phone, manage difficult conversations, and enhance your overall communication skills. Elevate your telephone etiquette and make every call count!